Do you actually know what a travel agent does?
Ever tried to follow the instructions on how to programme your old video recorder from the manual that came with it? Or any other electronic device for that matter? The instructions are usually as clear as mud because they are written by the guys who designed the device in the first place and who mistakenly assume that we (the users) know more about what they're talking about simply because they do! As travel agents, we are often guilty
